Frequently Asked Questions
WE are here to answer them all
Our Services
Residential FAQ's
What services do you offer for residential locksmithing?
We provide a full range of residential locksmith services including lock installation, repair, rekeying, key cutting, smart lock setup, emergency lockouts, and home security upgrades.
What types of locks can you repair or replace?
We repair or replace all types of residential locks, including deadbolts, knob and lever locks, smart locks, window locks, security screen door locks and sliding glass door locks. We also service, repair or replace automotive locks and safe locks.
Can you provide me with a quote before you start the job?
Yes, we’d be happy to provide you with a quote. Just let us know the details of the job and we’ll get back to you promptly.
Can you make duplicate keys on site?
We can copy keys anywhere with our mobile key cutting machines.
What should I do if I am locked out of my house?
Don’t panic, call our phone number anytime with our 24 hour emergency service. be weary of fake locksmith scammers offering too good to be true prices. Read our blog to learn more.
How do I know if my locks need to be replaced?
Locks are usually replaced when they are damaged or have a broken part. In some cases we can simply repair your lock saving the cost of a new lock.
Commercial FAQ's
What types of commercial locksmith services do you provide?
We supply, service and maintain locks for all commercial applications. Call us to discuss your needs.
What type of commercial lock brands do you work with?
We work with all the major commercial lock brands across Australia.
Door Hardware FAQ's
What types of door hardware do you offer?
- Door Knobs & Levers – Stylish and functional options for residential and commercial applications.
- Push & Pull Handles – Designed for easy operation in high-traffic areas.
- Fire Door Hardware – Fire-rated components to ensure safety and compliance.
- Panic Exit Devices – Emergency exit solutions for public and commercial buildings.
- Dual Lock Plate Furniture – Secure and durable hardware for enhanced protection.
- Blocker Plates – Reinforcement solutions for added security against forced entry.
- And More! – We also offer door closers, hinges, locks, electronic access solutions, and specialized security hardware.
Our products meet SCEC approval, fire safety ratings, and DDA compliance, ensuring they adhere to Australian standards.
Need help choosing the right hardware? Contact our expert team at (07) 3355 2077 or visit our Kedron Showroom to explore our range!
What brands do you carry?
At Northside Locksmiths, we only stock trusted and high-quality brands to ensure durability, security, and compliance with Australian standards. Our selection includes:
- Lockwood
- Abus
- ADI
- Brava
- Salto
- McGrath Locks
- Lockton
- Dormakaba
- BDS
- Whitco
- Lenlock
- Carbine
We stand by these brands for their quality, security, and compliance, ensuring our customers receive only the best.
Looking for a specific brand or product? Call us at (07) 3355 2077 or visit our Kedron Showroom to explore our full range!
Do you provide warranty on your door hardware?
Yes! At Northside Locksmiths, we stand by the quality of the products we supply. Most of our door hardware comes with a manufacturer’s warranty, ensuring peace of mind and long-term reliability.
Warranty coverage may vary depending on the brand and product type, but generally includes:
Manufacturing defects- Material or workmanship issues
- Product performance within the specified warranty period
If you experience any issues with your hardware, our team is here to assist with warranty claims and support.
Need more details? Contact us at (07) 3355 2077 or visit our Kedron Showroom, and we’ll be happy to help!
Can you help me choose the right hardware for my door?
Northside Locksmiths – Your Trusted Door Hardware Supplier in Brisbane
At Northside Locksmiths, we specialize in supplying high-quality door hardware solutions across Brisbane. Whether you’re in the construction industry, a government entity, a commercial business, or a residential customer, we have the right products for your needs.
Why Choose Us?
We offer an extensive selection of SCEC-approved, fire-rated, and DDA-compliant door hardware, ensuring safety, security, and compliance with all legal and design requirements.
Our Solutions Cater to:
- Residential renovations & new builds
- Office fit-outs & refurbishments
- Schools & educational facilities
- Anti-ligature & detention buildings
- Emergency service & medical facilities
- Aged care homes & palliative care developments
Get in Touch
Looking for expert advice on door hardware solutions? Contact our friendly team today!
- Call us: (07) 3355 2077
- Visit us: Kedron Showroom, Brisbane
Let us help you find the perfect door hardware for your project!
Key Cutting FAQ's
How much does it cost to cut a key?
Surprisingly, key cutting does not have to be expensive at all. It all comes down to the type of key you need, if it’s a specialised key or car key it will likely cost more to replicate. Similarly, it will cost more if the key is broken in the lock and our locksmith has to come out to fix the problem.
How long does key cutting take?
The time it takes to cut a key is dependent on the type of key, its complexity and the machine used for cutting the key. A standard key can be cut within a few minutes, whereas if we need to order a specialised key from the manufacturer, it can take several days. Feel free to contact us, our locksmiths can give you a more accurate time estimate.
Where can I get keys cut in Brisbane?
Key cutting is a commonly offered service, which means you have a lot of places to choose from. When choosing your locksmith, it is important to make sure that they use high quality blanks as low quality keys are likely to break off in your lock. This ends up costing you more money in the long run. We offer our key cutting services anywhere from North Lakes and Redcliffe all the way to Paddington and Brisbane City.
How can I get a key cut?
The key cutting process is fairly straightforward. Bring your key to our nearest location and depending on the type of key, your key can be cut within a few minutes.
Which areas do you service?
We have been providing key cutting services in the Brisbane area for over 30 years. Our main service areas are: North Lakes, Brighton, Redcliffe, Paddington, Kedron, Chermside and Brisbane City.